Shipping & Delivery Policy
Last updated: 20/06/2026
At The Perfect Box, we take care to prepare and ship orders in the best possible way to ensure they arrive safely and with the quality we promise our customers.
1. Delivery areas
We ship to all areas within Israel.
Some areas may require a longer delivery time due to their geographic location or the policies of the shipping companies.
2. Order processing time
1 – 2 business days
3. Delivery time
After the order is handed over to the shipping company, the estimated delivery time is usually:
2 – 7 business days
The time may vary depending on the delivery area and the shipping company used.
4. Shipping address
The customer is responsible for entering a correct and complete shipping address.
Entering an incorrect address or phone number may lead to:
- Delivery delays.
- Failed delivery.
- Additional shipping costs.
The store is not responsible for delays caused by incorrect information entered by the customer.
5. Shipping delays
We always strive to meet the estimated timeframes, but some circumstances beyond our control may cause shipping or delivery delays, including:
- Weather conditions.
- Security situations.
- Holidays and busy seasons.
- Technical issues.
- Delays by shipping companies.
The store is not responsible for delays caused by these circumstances.
6. Failed delivery
If the shipment cannot be delivered due to:
- No response to the shipping company.
- Refusal to accept the order.
- An incorrect address.
- The recipient being unavailable.
the shipment may be returned to the store.
In these cases, the customer may bear the shipping or reshipping costs, depending on the situation.
7. Cash on delivery
When choosing cash on delivery, the customer undertakes to accept the order and pay its full amount upon delivery.
The store reserves the right to refuse or restrict the cash on delivery service for certain orders or customers at its business discretion.
The store may also request additional confirmation or an advance deposit for some custom or high-value orders.
8. Contact
For any inquiry regarding shipping or delivery, you can contact us via:
The Perfect Box
Email:
itstheperfectbox@gmail.com
Phone:
0535665010
Haifa – Israel