Privacy Policy

Last updated: 20/06/2026

At The Perfect Box, we respect your privacy and are committed to protecting the personal information collected through our website. This policy explains how information is collected, used and protected when you use the website or make purchases.

1. Information we collect

We may collect the following information:

  • Full name.
  • Phone number.
  • Email address.
  • Shipping address.
  • Information about orders and purchased products.
  • Messages or text the customer asks to add to custom products.
  • Technical information such as IP address, browser type and device used.

2. How we use the information

We use the information we collect for the following purposes:

  • Processing and fulfilling orders.
  • Shipping products to the customer.
  • Communicating with the customer about orders or inquiries.
  • Improving the user experience on the website.
  • Providing technical support and customer service.
  • Preventing fraud or misuse of the website.
  • Complying with legal and regulatory requirements.

3. Online payment

The Perfect Box does not store customers' credit card details.

Payments are processed through approved third-party payment providers that use advanced protection and encryption systems in line with accepted security standards.

4. Sharing information with third parties

We do not sell, rent or trade customers' personal information.

Information may be shared only with the following parties when needed:

  • Shipping and delivery companies.
  • Online payment service providers.
  • Technical and hosting service providers.
  • Government or legal authorities if required by law.

These parties are provided only with the information necessary to deliver the required service.

5. Cookies

The website may use cookies and similar technologies to improve the user experience and analyze website performance.

These files help to:

  • Remember user preferences.
  • Improve website speed and performance.
  • Analyze visitor behavior and improve services.

Users can change their browser settings to disable cookies, but this may affect some website functions.

6. Analytics and advertising tools

The website may use analytics and advertising tools such as:

  • Google Analytics
  • Meta Pixel (Facebook Pixel)

These tools help us understand how the website is used and improve marketing campaigns and the user experience.

These services may collect technical information in accordance with their own privacy policies.

7. Custom products

When ordering custom products, the customer may enter names, text or personal messages.

This information is used only for the purpose of fulfilling the requested order and is not used for any other purpose without the customer's consent or unless required by law.

8. Information security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, modification, disclosure or destruction.

However, absolute protection cannot be guaranteed for any data transmission over the internet.

9. Data retention

We retain personal information for the period necessary to provide services, fulfill orders and meet legal and regulatory obligations.

Once it is no longer needed, it is deleted or anonymized as permitted by applicable regulations.

10. User rights

Under applicable law, users may request to:

  • Access the personal information relating to them.
  • Correct inaccurate information.
  • Delete information where permitted by law.
  • Object to certain aspects of data processing.

Requests can be submitted through the contact details below.

11. External website links

The website may contain links to external websites or services.

The Perfect Box is not responsible for the privacy practices or content of these external websites, and we recommend reviewing their privacy policies.

12. Changes to the privacy policy

The store reserves the right to amend this policy at any time.

Changes take effect as soon as the updated version is published on the website.

13. Contact us

For any inquiry regarding the privacy policy or personal information, you can contact us via:

The Perfect Box

Email:
itstheperfectbox@gmail.com

Phone:
0535665010

Haifa – Israel